Service Summary
- 24/7 Notification
- Policy & Indemnity Validation
- Authorised Repairer Network
- Supplier Procurement & Management
- Third Party Assistance
- Third Party Property Damage & Credit Hire
- Recovery & Disputed Liability Cases
- Personal Injury Claims – Minor, Moderate & Severe
- A to A RTA PI Portal Connectivity
- Specialised Fraud Services – In-built system red flags In-house investigation team
- CUE, MIAFTR, CRIF PI & Portal
- Claims Handling System with remote access to track claims
Service Summary
- IAEA Qualified
- Managed Repairer Network
- Audatex System – Auda Enterprise, Auda Express, Auda Invoice, Glasses Guide, Escribe, Experian Car Data Check
- Repair & Total Loss Negotiation
- Structured Audit Program
- Cost Transparency
Services Summary
- Individual Fleet & Scheme bespoke processes
- Risk and Fraud reduction assessment & advice
- Specialist Handling Arrangements
- Specialist Repairer Allocation
- VAT & Excess Recovery
- No deposit hire car provision
- Knowledge Transfer from Broker to scheme business
- 24/7 Notification of Loss
- Policy & Warranty Validation
- Managed Supplier Network
- Emergency Services Provision
- Fraud Prevention & Investigation Team
- Subsidence
- Public Liability
- Surge Response
Full Agency Management tailored services to suit your needs including:
- Agency Management Database control
- Mailing Facilities
Service Summary
- Assuring quality by ensuring received premiums & commissions are correctly calculated
- Agency Settlement – Electronic Statement Delivery & Direct Debit Collection of Balance Due
- Insurer Instalments – Utilising electronic BACS & own system efficiencies to collect premium instalments & process defaults, minimising debt exposure
– Preferred collection date
– Variable first collection
- Debt Recovery Services
Ann Golder
Operations Director
Tel: 01204 600 290
Web: www.brokerdirect.co.uk
Email: [email protected]
Broker Direct
Our strengths
Broker Direct has a track record and proven expertise in the delivery of bespoke solutions underpinned by core values.
- Customer Focused
- Technically Qualified
Superior Customer Service
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We support you and your business to succeed by offering you the best products at competitive rates
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Contact Us
For more information or help you can contact our dedicated support team online or via phone 01204 600 200