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Privacy Statement

Broker Direct Plc is committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. This Statement of Privacy applies to the Broker Direct Plc web site and governs data collection and usage. By using the Broker Direct plc  web site, you consent to the data practices described in this statement.


Broker Direct Plc collects personally identifiable information, such as your e-mail address, name, home or work address or telephone number. Broker Direct Plc also collects anonymous demographic information, which is not unique to you, such as your Postcode, age, gender, preferences, interests and favorites.

There is also information about your computer hardware and software that is automatically collected by Broker Direct Plc. This information can include: your IP address, browser type, domain names, access times and referring web site addresses. This information is used by Broker Direct Plc for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Broker Direct Plc web site.

Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through Broker Direct Plc public message boards, this information may be collected and used by others. Note: Broker Direct Plc does not read any of your private online communications.

Broker Direct Plc encourages you to review the privacy statements of web sites you choose to link to from Broker Direct Plc so that you can understand how those web sites collect, use and share your information. Broker Direct Plc is not responsible for the privacy statements or other content on Web sites outside of the Broker Direct Plc and Broker Direct Plc family of web sites.

Broker Direct Plc collects and uses your personal information to operate the Broker Direct Plc web site and deliver the services you have requested. Broker Direct Plc also uses your personally identifiable information to inform you of other products or services available from Broker Direct Plc and its affiliates. Broker Direct Plc may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.

Broker Direct Plc does not sell, rent or lease its customer lists to third parties. Broker Direct Plc may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. In addition, Broker Direct Plc may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Broker Direct Plc, and they are required to maintain the confidentiality of your information.

Broker Direct Plc does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.

Broker Direct Plc keeps track of the web sites and pages our customers visit within  Broker Direct Plc, in order to determine what Broker Direct Plc services are the most popular. This data is used to deliver customised content and advertising within Broker Direct Plc to customers whose behavior indicates that they are interested in a particular subject area.

Broker Direct Plc web sites will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Broker Direct Plc or the site; (b) protect and defend the rights or property of Broker Direct Plc; and, (c) act under exigent circumstances to protect the personal safety of users of Broker Direct Plc, or the public.


The Broker Direct Plc web site use "cookies" to help you personalise your online experience. A cookie is a text file that is placed on your hard disk by a web page server. cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the web server that you have returned to a specific page. For example, if you personalise Broker Direct Plc pages, or register with Broker Direct Plc site or services, a cookie helps Broker Direct Plc to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same Broker Direct Plc web site, the information you previously provided can be retrieved, so you can easily use the Broker Direct Plc features that you customised.

You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Broker Direct Plc services or web sites you visit.

Broker Direct Plc secures your personal information from unauthorised access, use or disclosure. Broker Direct Plc secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorised access, use or disclosure. When personal information (such as a credit card number) is transmitted to other web sites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.


Broker Direct Plc will occasionally update this Statement of Privacy to reflect company and customer feedback. Broker Direct Plc encourages you to periodically review this Statement to be informed of how Broker Direct Plc is protecting your information.


Broker Direct Plc welcomes your comments regarding this Statement of Privacy. If you believe that Broker Direct Plc has not adhered to this Statement, please contact Broker Direct Plc at support@brokerdirect.co.uk. We will use commercially reasonable efforts to promptly determine and remedy the problem.



Broker Direct Plc is registered in England. No. 2958427. Registered office: Deakins Park, Deakins Mill Way, Egerton, Bolton, BL7 9RW. Authorised and regulated by the Financial Conduct Authority. Our firm's reference number is 307607. Registrations recorded on www.fca.org.uk. Please be advised that we may monitor or record calls for training purposes or to improve the quality of our service.